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FAQ

  • Why is the Q&A section important?
    A question and answer section is a great way for users to quickly find information they are interested in and interact with your business and website more efficiently and conveniently.
  • What is the FAQ section “Questions and Answers” about?
    The FAQ section contains answers to frequently asked questions about your business, such as “What areas do you deliver to?”, “What are your hours of operation?” or “How to sign up for a service?”
  • Where can I add a FAQ section?
    A section can be added to any page of the Wix website or application for the convenience of users.
  • How to add a new question and answer?
    To add a question to a section, follow these steps: 1. Set up FAQ in the site control panel or from the editor 2. Add a new question and answer 3. Assign a category to your response 4. Save and publish You can always go back and edit the section.
  • How do I change or delete the title of the Q&A section?
    You can change the section name from the “Settings” tab in the editor. To remove a section name from the mobile application, go to the “Site and Mobile” section. in the Owner application.
  • Can I insert a picture, video or GIF into a section?
    Yes. To add media files, follow these steps: 1. Go to manage FAQ in the control panel or editor 2. Create new or edit existing questions and answers 3. In the answer field, click on the video, photo or GIF icon 4. Add media from your library and save.
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